User data protection rights

  • The right to access - You have the right to request Our Company for copies of your personal data.
  • The right to rectification - You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
  • The right to erasure - You have the right to request that Our Company erase your personal data. We are obliged to keep track of certain information, such as, by way of example, previous purchases and similar information, to comply with applicable legal requirements and, for this reason, in some circumstances we may not be able to delete or erase all your Personal Data.
  • The right to restrict processing - You have the right to request that Our Company restrict the processing of your personal data.
  • The right to object to processing - You have the right to object to Our Company’s processing of your personal data. You may object to such processing on grounds relating to your specific situation.
  • The right to data portability - You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, when technically feasible.
  • Withdraw your consent - You can decide to withdraw your consent at any time. Withdrawal of consent shall not invalidate any processing based on content that occurred prior to withdrawal and it can take some time before automated systems will introduce changes, e.g. in the sending of the newsletter.

If you would like to exercise any of these rights, please contact us at our email provided in data controller section of this privacy policy.

Right to Lodge a Complaint with Control Authority

Suppose you believe that your Personal Data is being processed in a way that violates or infringes upon applicable data protection laws. In that case, you are also entitled to lodge a complaint with the Data Protection Authority of the EU Member State where you reside, work or are alleged to have committed such a breach.

 

Changes to the Privacy Policy

This Privacy Policy is subject to change. Therefore, we recommend that users regularly examine or review it in the website's privacy section. If we make any significant changes to this Policy, we will inform users by way of notification or notice in the privacy section of the website or by email.

 

Last update March 2023

Protective measures

Our company has adopted the appropriate security measures to help protect users from and against the loss, misuse, unauthorised access or alteration of their Personal Data.

 

Links to other websites

Our Site contains links to other websites. Please remember that third-party websites (including social networks) have specific privacy policies. Please check these privacy policies before using the links on our Website or consenting to the communication.

Purposes of personal data processing

We may process your Personal Data for different purposes:

  1. Account - we process the Personal Data (name, surname, email, address(billing/shipping), phone number, company details, payment information) you provide in the registration to manage your account. The processing of your Personal Data is required to comply with your request to register on the Website.
  2. Orders - we process the Personal Data you provide when placing online order (name, surname, email, address(billing/shipping), phone number, company details, payment information) for processing orders. This includes the delivery of purchased products, handling communications with customer services, and any refunds or returns. The processing of these Personal Data is required for us to carry out the contracts the user is party to.
  3. Payment method - we process your Personal Data relating to your payments, like name, credit card number, expiry date and security code, to verify that the information you have provided to complete the transactions is complete, valid, accurate and not fraudulent in nature. The processing of such Personal Data is necessary to perform the contract and ensure that transactions are carried out correctly.
  4. Abandoned cart- we process the Personal Data you provide, for example, name, surname, email address, even without registration, when using the website, to remind those Customers who have begun but not completed the purchase process for an order on the Website. This can include sending discount codes etc. If you do not wish to receive these communications, you can notify us at any time by using the contact information provided in this Privacy Policy.
  5. Internal statistics - we process aggregate statistics based on the processing of the Personal Data of our users and customers to guide our business choices. These activities are carried out on the legal basis of legitimate interest.
  6. Customer service - your Personal Data is required to fulfil your requests in performance of the contract.
  7. Customer satisfaction evaluation - the company can invite you to express a level of satisfaction regarding the support received from our Customer Service team and your shopping experience. This processing is carried out on the basis of legitimate interest.
  8. Legal obligations - we may need to process your Personal Data in order to adhere with applicable legal obligations like tax and administrative laws and regulations.
  9. Defense of business interests - when required, we will process your Personal Data to handle any claims, legal disputes, or compensation claims based on our legitimate interest in protecting our business interests.
  10. Social network advertisements - where you have given your consent, we will disclose your email address to social networking sites (for example, Facebook and Instagram). They will check whether you are registered. In this way, via the use of banners, it will be possible to show advertisements relating to our website.
  11. Profiled marketing - where you have given your consent, we will be processing the Personal Data provided for marketing for products, promotions and events. This include profiling you based on information you have provided. Such communications may be sent by email, text message, instant messaging or paper mail.

Your Personal Data will only be kept for the period strictly required for the purposes for which they have been processed.

Cookies

What are cookies?

Cookies are small text files placed on your computer, tablet, mobile phone, or other devices. We use cookies and similar technologies to record certain information whenever you visit our website, interact with our sites, services, applications, messaging, and tools, and recognize you across devices.

How do we use cookies?

Like most websites, we use cookies for several reasons. First, they help us provide you with the best possible experience on our website. Also, they allow us to count visitors, improve sales and provide you with the best possible information for your needs.

What types of cookies do we use?

Necessary cookies - These cookies are required for the website to function - for example, account-related cookies. If you create an account with us, we will use cookies to manage the signup process and general administration. Analytical cookies - These cookies enable us and third-party services to collect aggregated data for statistical purposes on how our visitors use the website. These cookies do not contain personal information such as names and email addresses and are used to help us improve your website user experience. Functionality cookies - Functionality cookies let us operate the site following your choices. For example, we will recognize your username and remember how you customized the site during future visits. Marketing cookies - These cookies may be set through our site by our advertising partners. Those companies may use them to build a profile of your interests and show you relevant adverts on other sites. They do not store personal information directly but are based on uniquely identifying your browser and internet device.

How to manage and delete cookies?

If you want to restrict or block the cookies set by our website, you can do so through your browser setting. Please note that changing your preferences will not delete existing cookies. To delete cookies in your browser, please do so in your browser settings or preferences sections. In general, you need to go to your Preferences/Tools/Setting section and find Privacy or Privacy & Security. Then you should be able to delete, block or allow cookies. You will also have other options depending on the browser you use. If you cannot find those preferences in your browser, go to the help section or contact your browser provider.

How do third parties use cookies?

You may encounter cookies from third parties who collect information through cookies, web beacons, and similar technologies about your online activities on our services or across the Internet.

Beacons and other technologies

We can also use web beacons, also called web bugs, transparent GIFs or GIFs or pixel trackers. Those small strings of code provide a way for us to deliver a small graphic image (usually invisible) on a web page or in an email. They can recognize certain types of information on your computers, such as cookies, the time and date a page is viewed, and a description of the page where the web beacon is placed. Other technologies, including Web storage and identifiers associated with your device, may be used for similar purposes. In this notice, we say "cookies" to discuss all of these technologies. Our websites and newsletters may include pixels, web beacons, cookies, or similar technologies set by third-party service providers on our behalf.

This privacy policy and Cookies information will explain how our organization uses the personal data we collect from you when you use our website recedy.com ("Site", "Online store", "Website") 

Methods of collection and data types

Our Company collects the following data:

  1. Actively submitted data when filling out a form on our Site. We use the information you provide to respond to your request, process your orders, or for marketing communications. For example, when you make purchases through our Sites, we may collect data necessary to process your order, such as your shipping address, billing and shipping address, email, phone, ordered products, and contact information. In addition, we collect your email when you agree to receive our newsletter.
  2. Passively provided data when you access our Site. Depending on your web browser settings, certain information about your computer or mobile device is shared with us, which may include the activities you perform on our Site, the type of hardware and software you are using, (such as your operating system or browser), information stored in cookies, IP address, access times, the web pages from which you came, the regions from which you navigate the web page, and the web pages you access. We solely use this information to better understand the interests of the users of our Site, to improve our service, website, products, and your overall experience with us.

Data controller and contact information

kaisugaJ zsakuŁ LACITCAT BQC(''We”, “Us”, “Company”) registered office zdoL, 72 azcinwolaM .lu is the Data Controller which processes your personal data, as described in this Privacy Policy.
Company has appointed a Data Protection Officer (DPO), who can be contacted at the following email address:

Privacy & Cookies Policy

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